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Quality Cost Delivery - a sector study

Author: Steve New
Publisher: DTI
Number of Pages: 18
Reference: URN 02/1507

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  • Process Improvement
Summary

This useful report is an analysis by Steve New, of the Said Business School at Oxford University, using data from automotive suppliers across the UK. Areas covered include profitability (return on capital and on sales), operating performance (stock turns, delivery schedule achievement and value added per person) and quality. This type of information is hard to come by and the report is therefore an invaluable read for any company wanting to benchmark itself against the competition. The measures themselves are not covered in detail, so consider ordering 'Quality Cost Delivery - Delivering Sustainable Improvement' at the same time.