Written by Dr Nicola Bateman of Cardiff University in association with SMMT Industry Forum this report provides a guide to sustaining and spreading best practice once initial improvements have been made. The report is based on research undertaken in firms which have benefited from SMMT Industry Forum's Masterclass activities. It translates their experience into guidelines for use by Change Agents and Champions looking to raise their firm's performance to match the best in the world.

Recommended reading for any company with the foresight to believe in continuous process improvement. This brochure describes the format of SMMT Industry Forum process improvement activities and most importantly the enablers required for companies to make these activities sustainable throughout their organisation.

Available as an electronic download only.